Access to the products presented on this Site may be subject to restrictions for certain people or in certain countries. It is up to any interested person to check beforehand that their legal and tax status allows them to subscribe according to the regulations of their country. Subscription may present risks. The value of investments may rise or fall depending on market developments. There is a risk of capital loss and income is not guaranteed. These are long-term investments. Past performance does not guarantee future performance.

The tax treatment depends on the individual situation and the tax rate specific to each partner and is subject to change.

The information contained in this Site is from sources considered reliable and up to date at the time of publication. This information may be modified later. Despite all the attention given, the Site may contain inaccuracies, updates or errors.

The Publisher draws particular attention to the fact that the information published on the Site remains provided for informational purposes only without express or tacit guarantee of any kind. The information is not intended to carry out any direct or indirect solicitation in any country whatsoever.

In particular, the performance figures cited relate to past years. Past performance of the products presented is not a reliable indicator of future performance. Likewise, references to a ranking do not prejudge the future results of the products distributed.

The User is solely responsible for the use of the information made available to him.

If, despite all our efforts, you still wish to express your dissatisfaction, ACE offers you a free system for reporting/declaring your complaint.

The complaint can be sent via our form accessible at the following link: or by post: or by email to the address:

 

ACE is committed to:

Acknowledge receipt of the complaint within ten working days; then to respond to it within a maximum of two months from the date of receipt of the complaint, unless duly justified special circumstances arise.

If the response to the complaint does not appear satisfactory, the customer can contact the competent consumer mediator.

Furthermore, please note that there is also an Online Dispute Resolution (ODR) platform. This is a free web-based tool to help resolve issues related to online purchases (including online investments) made in the European Union. You can use it to contact the professional to resolve the problem directly or to agree on an alternative dispute resolution body that will handle your dispute.

The use of the Site and its information is therefore the sole and entire responsibility of the Users.

Consequently, the responsibility of the Publisher, its partners, its employees or any other party involved in the creation and operation of this Site cannot be incurred for any harm or damage, direct or indirect, of any nature whatsoever, resulting from access, use, even partial, interpretation of the information on this Site.

The User guarantees and indemnifies the Publisher, its partners, its employees or any other party involved in the creation and operation of this Site against any action or claim by a third party due to the use of the Site by the User or any harmful consequences linked directly or indirectly to their use of the Site.

The User thus assumes responsibility for all damages and interests to which the Publisher, its partners, its employees or any other party involved in the creation and operation of this Site could be condemned as well as legal costs and the fees incurred.

The User is solely responsible for checking whether the Content of the Site complies with the legislation of the country from which he accesses the Site. It is therefore prohibited to use the Site contrary to the legal, regulatory or ethical provisions applicable to the law of the country from which it accesses the Site. The responsibility of the Publisher or any other party involved in the creation and operation of this Site cannot under any circumstances be incurred in the event of non-compliance with the legislation of the country where the Site is used.

All intellectual property rights on the Site and its content (hereinafter “Content”) consisting in particular of texts, databases, software, applications, slideshows, logos, images, drawings, graphics are the property of the Publisher, or third parties having authorized the Publisher to use them.

All of this Content is thus protected by Irish and international legislation, in particular and where applicable on copyright, design law, trademark law and database law.

The names and brands mentioned on the Site are trademarks registered by the Publisher or its assigns. Any reproduction, imitation and more broadly any exploitation of these brands is prohibited.

This Site is intended exclusively for the personal and private use of the User. The Publisher thus only grants the User authorization to view the Site.

Any other use (in particular any reproduction, representation, modification, adaptation, distribution for commercial purposes, whether lucrative or not) is strictly prohibited without the express prior written agreement of the Publisher.

The Publisher being the producer or owner of all, or part of the databases present or used on the Site, it is also strictly prohibited, for example, to extract and use all or part of the content of the databases appearing on the Site.

It is also not responsible for the transfer of data, the quality and availability of telecommunications networks, nor for interruptions of service and inaccessibility to the Site.

The Site was designed in Ireland and is hosted in Ireland. The conditions are subject to the application of Irish law.

In the event of a dispute relating to the application or interpretation of the conditions or more broadly to the use of the Site by any natural or legal person, it is expressly agreed that the Irish courts will have sole jurisdiction, even in the event of multiple defendants or warranty claim.

A space dedicated to shareholders who have signed a contractual agreement with ACE, as well as a space dedicated to investors are accessible via a unique identifier and a personalized password.

 

ACE is responsible for processing personal data relating to the subscription and execution of a contract to which it carries out within the meaning of the provisions of the GDPR.

ACE may contact its sister companies and subsidiaries for the subcontracting of certain processing operations.

ACE undertakes to ensure that the collection and processing of the data of the persons concerned, carried out from its website, its subscription documents or any other method, complies with the GDPR and data protection directive, obligation of transparency and traceability, taking into account data protection principles when designing new products or launching new projects.

ACE has an obligation to guarantee the security of the data processed and an obligation to provide assistance, alert and advice (for example, in the event of a personal data breach).

ACE implements various processing operations whose legal bases are as follows: contractual execution, your consent, its legal and regulatory obligations, its legitimate interest.

The purposes associated with each legal basis are listed below:

 

Based on the execution of pre-contractual measures taken at your request and/or on the execution of the contract you have subscribed to, we implement processing operations for the following purposes:

The management of the operations necessary for the products or services to which you have subscribed.

Managing our commercial relationship with you, including responding to contact requests you send to us.

Based on your consent, we carry out processing operations for the following purposes:

The management of cookies subject to consent.

Sending electronic communications relating to ACE products and news.

Based on compliance with our legal and regulatory obligations, we implement processing operations for the following purposes:

The management of our general accounting.

The management of the fight against money laundering and terrorist financing.

The management of official requests from authorized supervisory authorities.

The communication of information and documents of a regulatory nature.

 

Based on our legitimate interests, we carry out processing operations for the following purposes:

Establishing proof of transactions carried out.

 

Fraud prevention.

The analysis of your data in particular to personalize the products and services that we offer based on your profile, to send you personalized or non-personalized messages and communications concerning our products or services.

The management of cookies not subject to consent.

The purposes pursued on the basis of our legitimate interests are done with respect for your rights and freedoms.

Unless otherwise stated, the data collected by ACE and/or by another entity of the group is necessary and obligatory for the execution of the contract.

 

The people affected by the processing are:

Prospects who contact ACE in order to obtain information relating to the products and services offered, Any user of this website.

 

In order to achieve the purposes described above, and only these purposes, the data collected may be transmitted to all or some of the recipients below:

Authorized members of internal services.

The competent regulatory and control authorities.

The data collected will be kept for the duration necessary to achieve the purposes described above, increased by the legal limitation period.

 

ACE pays particular attention to the security of personal data. Technical and organizational measures have been put in place to ensure the integrity and confidentiality of the data. ACE has chosen to classify all of its investors as “non-professional clients”, allowing them to benefit from the best protection and the most complete information possible. Customers who wish to do so may request, in writing and upon justification, their change of classification. The change in classification is made with the agreement of the company.

 

The remuneration applicable to all employees includes:

A fixed part:

It is sufficiently important to remunerate the professional in view of the obligations of his position, the level of skills required, the responsibility exercised, and the experience acquired.

The individual increase is determined based on different parameters such as performance, skills, current salary level, the employee's potential, the external market and the economic results of the company.

 

A variable part in the form of a bonus

It aims to recognize individual performance and the level of involvement of employees. It should be noted that for all employees, this variable remuneration is not linked to the performance of the funds, not encouraging risk-taking incompatible with the risk profiles of the funds managed by ACE. Bonuses can concern all employees and are a means of rewarding the achievement of objectives or entrusted missions. The bonus is different depending on the teams and the contribution to creating value for the company, it takes into account qualitative and quantitative criteria but also compliance with the regulations in force as well as the internal policies and procedures applicable in compliance and risk management.

 

ACE's remuneration policy now includes sustainability risks. More concretely, the roles and responsibilities in terms of sustainability have been defined for different internal functions more particularly involved in this subject within ACE, and specific objectives have been assigned and declined for the teams and collaborators where this is relevant. Every year, the achievement of these objectives is evaluated, as is the case for the other objectives, during annual evaluation interviews.

The President, the Managing Director, the financial managers, the Compliance and internal control manager, and the administrative and financial manager are identified as risk takers.

The Company is committed to establishing, implementing and maintaining compensation policies, procedures and practices to promote sound and effective risk management, which constitutes one of the pillars of ACE’s strategy. The management company makes its Remuneration policy available to any client or third party who requests it.

 

Article 4 of Regulation (EU) 2019/2088 “SFDR” relating to the publication of sustainability information in the financial services sector provides for transparency to be provided on the main negative impacts of investment decisions on sustainability factors. This statement achieves this objective by describing due diligence policies regarding these impacts, taking into account the size of the organization, the nature and extent of its activities and the types of financial products offered. We are committed to ensuring that the collection and processing of data from data subjects, our subscription documents or any other method, complies with the GDPR.

 

ACE applies generally recognized technological and organizational security measures so that the personal data collected are neither lost, nor misused, nor consulted, nor modified, nor disclosed by unauthorized third parties unless the communication of this data is imposed. by the regulations in force, in particular at the request of a judicial authority, police, gendarmerie or any other authority authorized by law.

The security of personal data also depends on the Users. ACE members undertake to maintain the confidentiality of their username and password. They also undertake not to share their account and to report to ACE any unauthorized use of said account as soon as they become aware of it.

We use this data mainly as part of the KYC (Know Your Customer) procedure when subscribing to ACE.

 

They are also used for:

The management of our customers and prospects.

The management of complaints and disputes.

The fight against money laundering and the financing of terrorism.

The management and treatment of all conflicts of interest that could harm the interests of our clients.

Investment vehicles present risks of capital loss.

Investment vehicles present a risk of capital loss. Past performance does not guarantee future performance.

100% online monitoring, to keep control.

Visualize your performances and their evolution thanks to our interactive graphics.

Activate your options (scheduled, one-off payments, withdrawals) in a few clicks.

We work hand in hand with trusted account holders and insurers to keep the savings entrusted to us by our clients safe.

When you visit our site, three types of cookies are placed on your machine.

When you first visit our site, we ask your permission to install these cookies. We collect usage data (example: your IP address, time of your visit, etc.) and not your personal data (example: your name, your address, etc.).

 

Technical cookies

These are cookies essential for the proper functioning of a website. For example, for a merchant site, these cookies allow the shopping cart to be kept active; at ACE, we use it to identify your session.

Third-party cookies

These are cookies placed by other companies (Google Analytics, Paper-trail, etc.) when you surf the ACE site. These allow us to measure the performance of our site (number of visits, origin of visits, visitor profile, etc.) with a view to optimizing your customer experience.

 

Advertising cookies

Just like third-party cookies, advertising cookies are placed by our partners (Google, Facebook, etc.) in order to adapt the advertising that you see on the internet. Our partners undertake to keep your data confidential.

You are free to accept, reject on a case-by-case basis or refuse all cookies.

When you log in to your customer area, we ask you to enter your username and password.

Keep your password to yourself, never sharing it with a third party. Please note that we will never contact you to ask for your password. Also note that we do not know your password, we will never send you an email with your password. If a third party asks you for your password, ignore the request and contact us immediately.

Adopt good habits by systematically disconnecting from your customer area. In order to compensate for possible oversights, we have implemented a “time out” system, which disconnects you after a certain period of inactivity.

 

As a security measure, we send you an SMS during any operation carried out on our site:

Change of email address.

Change of postal address.

Change password.

Change phone number.

Bank account modification.

For the following operations, security by code entry is necessary:

Modification of risk profile.

Modification / implementation of a scheduled payment.

Setting up a free payment.

Setting up a partial or total withdrawal.

Remember to change your password regularly by going to your customer area.

 

ACE is regularly audited by firms specializing in IT security. However, if you have any doubts or questions regarding our security policy, you can write to us at @ Investing involves risks. We ensure that all your investments are kept safe. In the event that an unforeseen event happens to ACE, your investments will not be considered recoverable assets by creditors. At ACE, you can be sure that your investments are kept safe. We use a separate custodian (SPV) to hold your assets, meaning they are segregated from ACE's assets. The activities of this entity are strictly limited to the custody and administration of your investments. Under the law, this entity is not allowed to conduct any business with your cash. As a result, in the very unlikely event that ACE encounters difficulties, your investments may not be used to repay any debts. Your assets would then remain held within the separate custodian entity. This custodian entity will hold your assets with a third party. Where the possibility is present or required by law, ACE will require that these third parties provide asset segregation in order to protect our clients' investments against any risk of insolvency. Asset segregation rules vary between countries (both within the EU and outside the EU). In the absence of asset segregation with the third party, the financial instruments held with this third party may be lost in the event of insolvency.

Investing involves risks. You may lose (part of) your invested funds. We advise you to only invest in financial products that match your knowledge and experience. This is not investment advice.